Privacy Policy

1. Introduction

Eventism LLC ("Eventism", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event services marketplace platform. This policy applies to all users including clients, vendors, staffing professionals, and visitors.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, password, and role (client, vendor, staff)
• Event Details: Event date, time, location, guest count, service preferences, and special requirements
• Payment Information: Credit card details (processed and stored securely by Stripe — we do not store your full card number)
• Vendor Profiles: Business name, service descriptions, pricing, photos, availability, and certifications
• Communications: Messages, reviews, and support requests you send through the platform

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and referral sources
• Device Information: Browser type, operating system, IP address, and device identifiers
• Location Data: Approximate location based on IP address or ZIP code you provide for event planning
• Cookies: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Eventism platform
• Process bookings, payments, and refunds
• Match you with appropriate vendors and service providers based on your event needs
• Send booking confirmations, reminders, and service updates
• Communicate about new features, promotions, and relevant event services
• Improve our platform through analytics and user feedback
• Prevent fraud, enforce our terms, and protect our users
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: When you book a service, we share relevant event details (date, location, guest count, requirements) with the assigned vendor to fulfill your booking
• Payment Processors: Stripe processes your payment information securely under their own privacy policy
• Analytics Partners: Aggregated, anonymized data may be shared with analytics services to improve our platform
• Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights and safety of our users

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• PCI-compliant payment processing through Stripe
• Regular security audits and access controls

While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 3 years for legal, accounting, and dispute resolution purposes. Anonymized analytics data may be retained indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format

To exercise these rights, contact us at team@eventism.com.

8. Colorado Privacy Act Compliance

As a Colorado-based company, we comply with the Colorado Privacy Act (CPA). Colorado residents have additional rights including the right to opt out of targeted advertising and the right to appeal a decision regarding a privacy rights request. To exercise these rights or submit an appeal, email us at team@eventism.com.

9. Cookies

We use essential cookies to maintain your login session and preferences. We may also use analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

10. Children's Privacy

Eventism is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices: